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Description
Responsibilities:
Claim Assessment of the new claims: Check the accuracy of the datas and assess the claims in order to set the insured amount for each of them and
inform the Policy Holder
Data accuracy
– Check the accuracy of the datas and if needed, correct or remove the datas
– Proceed to reconcile the invoices, partial payments and credit notes
– In case of multiple invoices, check the invoices and delivery date in order to fix the Credit limit applicable.
– Access to Policy Administration IT system in order to consult and apply the free text clause recorded at policy level
Insured amount fixing and databases updating
– Fix the insured amount of each claims: full Coverage, Partial coverage or full Rejection.
– Fill insured %, the coverage type and update a summary of the checks made on a &spreadsheet; etc.
– Quickly return to the dedicated agenda the files that cannot be assessed given their complexity.
Contact with Policy holders
– Quickly inform the policy holder in case of total or partial rejection (Complete pre-established letters).
– In case of missing documents, request them to the policy holders
– Update the claim with the additional documents need to proceed to the claim assessment.
We will be pleased to welcome you in our team, if you have:
Business expertise:
* 1-3 years experience in claims assessment
Knowledge of IT systems:
* Good user of MS Office package, especially Excel (intermediate level)
* Good user of IT tools in general
Language skills:
* Fluent in French (both written and verbal) – mandatory
* Good English level required
Interpersonal skills:
* Comfortable with figures, analytical skills with attention to details and decision making skills
* Good communicator / ability to convince about decisions taken
* Good organizational skills, proactivity
* Ability to stay calm under pressure and occasionally manage higher volumes of work with accuracy
* Very good problem solving skills
We offer:
Dynamic and multinational working environment
Opportunity to learn and grow – on the job as well as language or professional training
Open company culture, flexible working hours / possibility of working from home
A wide range of employee benefits – meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts;
Full time permanent contract
Modern and accessible offices
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