Claims & Collections with French (hybrid work)

Responsibilities:

Claim Assessment of the new claims:

Check the accuracy of the datas and assess the claims in order to set the insured amount for each of them and
inform the Policy Holder

• Data accuracy
  – Check the accuracy of the datas and if needed, correct or remove the datas
  – Proceed to reconcile the invoices, partial payments and credit notes
  – In case of multiple invoices, check the invoices and delivery date in order to fix the Credit limit applicable.
  – Access to Policy Administration IT system in order to consult and apply the free text clause recorded at policy level
• Insured amount fixing and databases updating
  – Fix the insured amount of each claims: full Coverage, Partial coverage or full Rejection.
  – Fill insured %, the coverage type and update a summary of the checks made on a &spreadsheet; etc.
  – Quickly return to the dedicated agenda the files that cannot be assessed given their complexity.

• Contact with Policy holders
  – Quickly inform the policy holder in case of total or partial rejection.
  – In case of missing documents, request them to the policy holders
  – Update the claim with the additional documents need to proceed to the claim assessment.

We will be pleased to welcome you in our team, if you have:

• Business expertise:
  * 1-3 years experience in claims assessment
• Knowledge of IT systems:
  * Good user of MS Office package, especially Excel (intermediate level)
  * Good user of IT tools in general
• Language skills:
  * Fluent in French (both written and verbal) – mandatory
  * Good English level required
• Interpersonal skills:
  * Comfortable with figures, analytical skills with attention to details and decision making skills
  * Good communicator / ability to convince about decisions taken
  * Good organizational skills, proactivity

* Ability to stay calm under pressure and occasionally manage higher volumes of work with accuracy
* Very good problem solving skills

We offer:
· Dynamic and multinational working environment
· Opportunity to learn and grow – on the job as well as language or professional training
· Open company culture, flexible working hours / possibility of working from home
· A wide range of employee benefits – meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts;
· Full time permanent contract
· Modern and accessible offices in Pipera

Please send your CV to the following e-mail address: [email protected]